Terms of Use & End User License Agreement (EULA)

Last updated: October 17, 2026

Please read these Terms of Use & End User License Agreement ("Terms", "Terms of Use", "Agreement", or "EULA") carefully before accessing or using the Pear Printer mobile application (the "Licensed Application" or "Service") operated by Pear Printer LLC ("us", "we", "our", or "Licensor").

By downloading, installing, accessing, or using the Licensed Application, you agree to be bound by these Terms. If you do not agree to all terms of this Agreement, do not download, install, access, or use the Licensed Application.

1. Acknowledgment & Parties

This Agreement is concluded solely between you ("you", "End-User", or "Customer") and Pear Printer LLC, and not with Apple Inc. ("Apple") or Google LLC ("Google"). Pear Printer LLC, and not Apple, is solely responsible for the Licensed Application and the content thereof. The license granted to you for the Licensed Application is subject to your prior acceptance of this Agreement.

2. Scope of License

Licensor grants to you a non-exclusive, non-transferable, revocable license to use the Licensed Application on any Apple-branded products (iPhone, iPad) or supported Android devices that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions or Google Play Terms of Service.

The terms of this Agreement will govern any content, materials, or services accessible from or purchased within the Licensed Application, as well as upgrades provided by Licensor that replace or supplement the original Licensed Application. Except as explicitly provided in applicable Usage Rules or B2B enterprise terms:

3. Subscriptions & In-App Purchases

Certain features of the Licensed Application require an active auto-renewable subscription ("Subscription(s)"):

4. Free Trials, Promotional Offers & Anti-Abuse

Pear Printer LLC may, at its sole discretion, from time to time offer Subscriptions with a free trial period or promotional discount codes (such as introductory pricing or month-free promo codes). If you participate in a free trial or promotional offer, your subscription will automatically renew at the standard monthly subscription rate at the conclusion of the promotional period unless canceled at least 24 hours prior to the end of the period.

Device Eligibility & Abuse Prevention: To prevent abuse of free trials and promotional offerings, eligibility is strictly limited to one (1) promotional trial period or offer per user and physical device. We record a unique device identifier and associated activation metadata in our secure database. Attempting to register multiple accounts, delete and recreate accounts, or otherwise bypass these limits on the same physical device to obtain unauthorized promotional access is a violation of these Terms and will result in the immediate revocation of promotional entitlements and trial status across all associated accounts.

5. B2B Team Subscriptions & Access Codes

Organizations may purchase multi-user Business or Business+ Subscription plans that include a designated number of account seats. Administrators of such B2B Subscriptions may generate unique, single-use 6-character alphanumeric access codes to assign seats to authorized employees or managers. Access codes are strictly proprietary and non-transferable, and may not be distributed outside of the organization.

Each access code is mathematically limited to a single successful registration; once claimed by a user, the code is permanently deactivated, and the user's account is mapped to the organization's roster. Custom settings overrides configured by organization managers (such as selected font, alignment, bilingual translations, and layout configurations) may be synchronized to member accounts. An employee's access to Pear Printer Pro under a B2B Subscription is entirely contingent on their organization maintaining an active, non-delinquent Subscription plan with us. If the organization's subscription is cancelled, downgraded, or revoked, all mapped user memberships, custom settings overrides, and Pro entitlements will be automatically terminated.

6. User Accounts

When you create an account with us (via email, Sign in with Apple, or Google Sign-In), you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the credentials you use to access the Service and for any activities or actions under your account. Failure to provide accurate information constitutes a breach of the Terms, which may result in immediate termination of your account.

7. Consent to Use of Data

You agree that Licensor may collect and use technical data, crash reports, and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, transcription optimization, and other services to you related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you, in accordance with our Privacy Policy.

8. Maintenance & Support

Pear Printer LLC is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this Agreement or as required under applicable law. Both you and Pear Printer LLC acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Licensed Application.

9. External Services & Hardware Compatibility

The Licensed Application connects via Bluetooth Low Energy (BLE) to third-party thermal label printers (such as NIIMBOT and Phomemo models) and may enable access to third-party services and websites (collectively and individually, "External Services").

10. Intellectual Property

The Service, its original content, features, user interfaces, layouts, speech recognition and natural language processing pipelines, and proprietary algorithms are and will remain the exclusive property of Pear Printer LLC and its licensors. Our trademarks, logos, and trade dress may not be used in connection with any product or service without our prior written consent.

In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, Pear Printer LLC, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

11. Product Claims

Pear Printer LLC, not Apple, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

12. NO WARRANTY

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

APPLE WARRANTY DISCLAIMER: In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Pear Printer LLC.

13. Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL PEAR PRINTER LLC (NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES), OR APPLE, BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, FOOD SPOILAGE, HEALTH INSPECTION FINES, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Licensor’s total liability to you for all damages (other than as may be required by applicable law) exceed the amount paid by you for the Licensed Application in the twelve (12) months preceding the claim, or fifty dollars ($50.00), whichever is greater.

14. Legal Compliance & Export Control

You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, you represent and warrant that:

You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, chemical, or biological weapons.

15. U.S. Government End Users

The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

16. Third-Party Beneficiary

You and Pear Printer LLC acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.

17. Third-Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Licensed Application (for example, you must not be in violation of your wireless data service agreement when utilizing voice transcription or synchronization features).

18. Termination

This Agreement is effective until terminated by you or Pear Printer LLC. Your rights under this Agreement will terminate automatically without notice from Licensor if you fail to comply with any term(s) of this Agreement. Upon termination, you shall cease all use of the Licensed Application and delete all copies, full or partial, of the Licensed Application.

19. Governing Law, Dispute Resolution & Arbitration

These Terms and the relationship between you and Pear Printer LLC shall be governed by and construed in accordance with the laws of the State of Utah and the United States, without regard to its conflict of law provisions.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT:

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Service (collectively, "Disputes") shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall take place in the State of Utah, or another mutually agreed location. You agree that any arbitration or proceeding shall be conducted solely on an individual basis, and you waive the right to resolve any Dispute as a class, consolidated, representative, collective, or private attorney general action.

20. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of the Service following the posting of revised Terms constitutes your acceptance of the changes.

21. Contact & Developer Information

If you have any questions, complaints, or claims with respect to the Licensed Application, please contact Pear Printer LLC directly: